When you buy a Mercedes-Benz Certified Pre-Owned vehicle, you receive much more than a fine automobile. You also reap the benefits of nationwide customer service and technical support that every Mercedes-Benz owner enjoys.
Certified Pre-Owned Exchange PrivilegeEvery Mercedes-Benz Certified Pre-Owned vehicle is sold with a seven day/500 mile Exchange Privilege*. If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).
*See your Mercedes-Benz Dealer for details.
Mercedes-Benz Dealer SupportYour Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300 authorized Mercedes-Benz Dealers nationwide, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty.
Trip InterruptionPart of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses** you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.
**Reimbursement includes actual documented meal, lodging, and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.
You are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz.
|When does the extended coverage take effect?|
|Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicle's new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.|
|Who will honor my Extended Limited Warranty?|
|Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.|
|Will I be asked to pay any sort of deductible?|
|Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.|
|Can I transfer the Extended Limited Warranty coverage?|
|If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.|
|What if I have other warranty questions?|
|Your Mercedes-Benz Representative is trained to answer any Pre-Owned Mercedes-Benz questions, including those about the Extended Limited Warranty program. And as a Mercedes-Benz customer, you're never further than a free phone call away from our Customer Assistance Center (1-800-FOR-MERCEDES), with representatives standing by to respond to all types of Mercedes-related warranty questions, 24 hours a day, 365 days a year.|